First time users please read!

1. Enter your domain & user name (i.e. CTED\johnd). Do not enter your email address in this box!
2. Enter your network password
3. Choose premium or basic mode

Premium Mode: Choose premium mode only if you are running Internet Explorer 5.0 and above or MSN 8.0 and above. You will receive the best results if you are using Internet Explorer 6.0 with current service packs and patches.

Basic Mode: Choose basic mode if you are:

• Running a browser other than Internet Explorer
• Accessing Outlook Web Access from a non-Windows computer, or
• Operating from a slow Internet connection speed (i.e. dial-up)

Finally, to check for new messages, hit the refresh button in Internet Explorer!

Instructions

• CTED Outlook Web Access Instructions

Common Problems & Solutions

• Read CTED Outlook Web Access Instructions
• What is the difference between Premium & Basic mode when I sign in? See pages 3-4 of the Outlook Web Access Instructions!
• I can't login!
• When I click reply nothing happens
• Disable Pop Up Blockers
• I don't have internet access
• Setup CTED 1-800#
• I can't view other people's calendars! This is a common limitation when using Outlook Web Access. Unfortunately you cannot view other people's calendars using this tool.

If you have any questions, contact

CTED Information Services Help Desk
M-Th 7am - 6pm
(360) 725-2676
CtedCustServ@cted.wa.gov